The Prices of the Products offered for sale and indicated on the website include VAT.
The Prices of the Products are in Euros. “BOX San Sebastián” reserves the right at any given time unilaterally to modify the price of the products and services offered via its website. In order to provide clients with a guarantee of the certainty and accuracy of the price of its products, the only valid price shall be that publicised at the time when the order is formalised.
Conditions for sale and delivery of the product
The Client understands that the stock of Products offered on the website is limited. During the electronic purchase process the following steps will be followed in accordance with the menu of options contained on the website of “BOX San Sebastián”:
Information regarding the product offered to the client
Those products of “BOX San Sebastián” presented on this Website do not necessarily comprise the entire collection of “BOX San Sebastián”, nor are all the products displayed on said site currently available, nor will they necessarily be available on this website. “BOX San Sebastián” reserves the right to allow certain products to be displayed exclusively on the Website for advertising reasons, even if they cannot be sold. These products are not for sale and cannot be acquired.
Upon selection of a product on the website boxsansebastian.com, a page will be displayed summarising by means of a series of photographs the article selected, the name and/or references, the colour selected, the price per unit and the purchase validation tab. You must check that this information precisely corresponds to the selection you have made before confirming your order. Following confirmation your order will be presented to “BOX San Sebastián” for processing. Although all possible measures are taken in order to guarantee that the original products correspond in terms of their design and style, it is possible that photographs may not correspond
with absolute precision, for reasons outside our control.
Information regarding the final purchase price
Information on the final price or retail price of sale of the product to be acquired is reflected in the final cost to the client, including the VAT and delivery charges. The client will therefore be informed of the final cost during the electronic purchase process prior to formalisation of acceptance by choosing the “pay” option in the purchase process.
Any possible discounts or promotional gifts will be freely addressed by “BOX San Sebastián” to the chosen groups at any given time, or in accordance with the product offered, depending on the advertising in place at any given time on its website.
Acceptance of the order
At the time of formalisation of the order, following use of the order acceptance option the client is deemed to have granted consent for the validity and enforceability of the sale agreement which is binding on the parties. The undertaking given by “BOX San Sebastián” to sell and deliver the goods offered is dependent on the stock of the product advertised, and the availability thereof while stock remains, and as a result “BOX San Sebastián”, within its client service and quality commitment, attempts at all times to ensure that the products advertised are
available. However, in the event of exceptional circumstances comprising multiple interactive orders, or any others which may lead to the stock of a product being exhausted, the order and the agreement signed by the parties shall be deemed null and void by virtue of this clause of termination, with any amounts paid being refunded in full to the client, without either of the parties being entitled to any form of compensation by way of breach of contract, general damages or loss of profits.
On such occasions “BOX San Sebastián” has a “waiting list” procedure which will serve automatic notification by email that the article selected has once again become available. This notification will take effect within a maximum period of 4 weeks. Bear in mind that the “waiting list” does not reserve the article for you, nor does it
guarantee that the article will again become available.
Form of payment
The client shall make full payment by means of a credit card when the order is placed. Payment for products may be made only by credit card. The accepted credit cards belong to the Visa/MasterCard circuits.
“BOX San Sebastián” reserves the right to modify the prices of the products offered for sale at any time, and without prior notice. The price charged to the client will be that advertised on the website at the time when each order is confirmed.
Credit card details will be processed with the utmost confidentiality, directly by the payment circuit manager. “BOX San Sebastián” is not liable for any possible fraudulent or unlawful use of the credit cards employed on the part of third parties during payment for the products acquired on the website boxsansebastian.com. For this reason, “BOX San Sebastián” reserves the right to cancel the transaction in the event of suspected fraudulent use of credit cards. In order to guarantee greater security, “BOX San Sebastián” may request at any time further information or documentation, without which “BOX San Sebastián” reserves the right not to accept the transaction.
“BOX San Sebastián” will issue one physical invoice to be enclosed and delivered together with the order to the address designated by the client.
“BOX San Sebastián” serves notice that sales invoices may not subsequently be modified, in accordance with the regulations in force (Royal Decree 4096/2003, on Invoicing Standards, modified by Royal Decree 87/2005). The invoice will be issued in the name of the natural person or company placing the order, and the client must therefore ensure when the order is placed that the data provided are checked. Subsequent changes will not be possible.
Delivery deadline for products acquired
An approximate period of between 1 and 2 working days is established for the Spanish mainland, 2-3 working days for the Balearic Islands, and 3-7 working days within the European Union for the effective delivery of the product, from the point at which the delivery date thereof was established. The delivery deadline for goods depends on the location where they are to be delivered to the client. In the event of a delay in delivery of more than 7 working days beyond the approximate date for receipt of the product as established when the order is formalised, provided that this delay is attributable to “BOX San Sebastián”, the client may, upon prior presentation
of a written complaint (by registered mail or email) unilaterally rescind the order, being refunded any amounts paid.
Please bear in mind that orders placed after 13:00h (GMT +1) on a Friday and during Saturday and Sunday will be prepared for dispatch on the Monday of the following week. National public holidays in Spain and local public holidays in the Gipuzkoa and San Sebastian regions may likewise give rise to delays in delivery.
Location and form of delivery
The order will be delivered to the address designated by the client when the contract is arranged. Subsequent modification of the place of delivery requested by the client may give rise to additional expenses applied to the assigned sale price, which will be borne by the purchaser. The goods will be delivered to the client by a delivery company, together with a document of carriage recording details serving to identify the client and the number of packages comprising the shipment.
The goods are at all times covered against risks of transportation, loss and handling. In the event that the client notes at the time of delivery any errors in the goods received, or finds them to be visibly damaged, he must record said circumstances on the document of carriage which will be presented by the deliverer, and must inform “BOX San Sebastián” of said circumstances within a period of 24 hours, by writing to firstname.lastname@example.org.
In all cases the client must verify that the goods have been delivered in perfect condition. Any claims presented more than 24 hours after delivery may be rejected. Any goods which could not be delivered within a period of seven working days from their dispatch from the premises of “BOX San Sebastián” for reasons not attributable to the vendor will be returned to it, with the amount corresponding to the shipment being reimbursed, following deduction of the cost of carriage.
“BOX San Sebastián” will deliver the products offered on its website in Spain only on the Mainland and the Balearic Islands, excluding Andorra and Canaries, and will likewise deliver its products to the countries of the European Union.